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Catherine Giles, Independent Insurance Agent

PRIVACY POLICY STATEMENT


As a part of my normal operations, I collect, and in some cases, disclose information about you. I encourage you to read the following Privacy Statement that contains information about policies regarding the collection, use, disclosure, and protection of your information.

If you are not comfortable with any of the terms or policies described in this Statement, I encourage you to send confidential correspondence through the postal service.


What information do I collect?


Personal, Financial and Product Information

I collect personally identifiable information in order to identify and register you as a customer. In addition, I collect personal, financial and product information in order to provide you with services tailored to your particular needs. By learning about you, I can deliver more relevant protection and product offerings and thus offer you better insurance services and options.

The information I collect will vary depending upon the function or processes you select or request. Depending upon the function, product, or process you select (for example, quote, request for proposal, e-mail, purchase), you may be required to provide information such as:
◾Name
◾Address
◾Birthdate
◾Phone number
◾E-mail address
◾Policy(ies) Type(s) & Number(s)
◾Social Security Number
◾Driver’s License Number, accident/violation history, information about vehicle operators, lien/lease holders, vehicle information, etc.

Who Should Use My Web Site?

My Web site is for insurance and insurance products and services and is not intended for children. I offer insurance, insurance products, and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If I become aware that information is or has been submitted by or collected from a child under the age of thirteen, I will destroy this information.

What kind of customer information do I have, and where did I get it?

Much of the customer information I collect comes directly from you. When submitting your application or request for insurance or other products and services I offer, or in requesting an insurance quote, you may give me information such as your name, address, and Social Security number. I also keep information about your transactions with my affiliated insurance carriers and companies – for example, the types of products and services you purchase from me, premiums, policy account balances and payment history. As part of the quote and application process, I also may collect information from outside sources, including consumer reporting agencies and/or health care providers or reporting agencies such as the Medical Information Bureau (MIB). This information includes loss information reports, motor vehicle reports, credit reports, and medical information.

Who collects this information?

In order to better serve your particular needs, I collect the above-stated information working on your behalf. In addition to collecting information from you, you should also know that, depending on the nature of your transaction, I may collect information from outside sources, such as loss information reports, motor vehicle reports, and credit reports. For property insurance, I may inspect your property and verify information about the value and condition of your property.

How is this information used?

The information you submit to me via on-line forms, e-mails, and by phone are used to provide you with the response or service you have requested.

I may also use this information to contact you about my products and services. If you do not wish to receive these communications, you can write to me, e-mail me, or simply reply to any e-mails you receive from me of your desire to be removed from my communications lists.

Who has access to this information?

In order to better serve your particular needs, myself and certain affiliated insurance carriers and companies working on our behalf have access to this information. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of yourself, others, or the public as required by law. I may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy I have submitted for issue (e.g., inquiries from lien holders or additional insureds listed on the policy) or to address claims questions under a policy I have issued.

In addition, I may, as permitted by law, provide information about you without your permission to certain persons or organizations, such as: insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or affiliated companies, if any.

What are your options regarding collection, use, and distribution of your information?

Any information you submit to me via written applications, my Web site’s on-line forms, by e-mail, or by phone is done so on a voluntary basis. When you access my Web site in this manner, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information.

What are your options regarding correction or storage of your information?

You may either personally see, or obtain from me by mail, the information about you in my files. If you believe the information I have about you in my records or files is incomplete or inaccurate, you may request via telephone or a postal mail letter that I make any necessary additions or corrections or, to the extent that it is feasible, that I delete this information from my files.

Links and Co-Branded Sites

This Web site contains links to other sites. I provide links to other sites as a convenience to persons who visit the web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with myself Please be aware that I am not responsible for the privacy practices of those sites, even though my name or logo may appear on those sites. I encourage you to be aware when you leave our site and to read the Privacy Statements of each and every Web site that you visit, as the privacy policy of those sites may differ from mine.


Have Additional Questions Regarding Your Privacy?


Contact my home office:

Catherine Giles An Independent Insurance Agent Doing Business as Catherine Giles Insurance
1500 South Scullin Avenue
Denison, TX  75020

Cell: 940-597-4757
Home Office: 940-440-8974
Home Office Fax: 888-819-7783
Email: [email protected]
Website: www.giles4insurance.com
Mobile Site:  m.giles4insurance.com

OPT-OUT FORM
IF YOU CHOOSE NOT TO OPT-OUT, YOU DO NOT NEED TO RESPOND IN ANY WAY.

If you decide to opt out of disclosing your consumer information to me, and/or to limit some but not all marketing by me on your behalf with insurance companies that may benefit, both except as otherwise permitted by law, you may do so only by sending an Opt-Out Notice in writing to me by email at:  [email protected], by fax at 888-819-7783, or by mail me at the address above.   You may receive more than one Opt-Out Form from your insurance carriers if you have more than one policy with the underwriting companies listed in the Privacy Notice that your insurance carriers will send you.  You will need to return ALL Opt-Out Forms in order to opt out on all your policies.

Any policyholder may opt out on behalf of other joint policyholders. An opt out by any joint policyholder will be deemed to be an opt out by all policyholders of the policy issued.

Opt Out Email, Fax or Mailed Letter:

Name (First, Last)
Address:
City, State, Zip:
Policy Number:

__ Catherine, Please do not share my consumer report information other than as permitted by law. I understand that by opting out of such sharing by you on my behalf with insurance carriers, I may lose certain opportunities to receive information about discounts, benefits or additional products and services.

Return to:
Catherine Giles, An Independent Insurance Agent
Doing Business as Catherine Giles Insurance,
www.giles4insurance.com
1500 South Scullin Avenue
Denison, TX  75020